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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wine bent and broken! I got the money back right away.
It's perfect very nice and arrived in 13 days.
I thought the hull was with glitter that moves but in the end no but it is very pretty anyway
Very cool, it's a little heavy and I thought the stars would move as I moved the mobile, but they're fixed. I still like him a lot. Contact the perfect store, because I was wrong color and still sent it to me and canceled it again.
I'm a little late, but I love it.
Super Shell identical to the photo arrived in 10 days in France the cord is adjustable. And perfect for the big ones! I measure 1.78cm and it's great!
Todo correcto
bonita
Very good
In 20 days I was here. This is a domed pelin I don't know if it's appreciated but since this plastic cede I think it will go into shape. The color is very cool.
Es de buena calidad e igual a la descripción.
He's come very fast.
Cute! pocket is not well-so Kiru つかう at that time! Thong the なが glutinous ょうせつできるし, ながめ つかい from it's easy!
El producto ha llegado antes de lo previsto, es muy lindo tal cual la imagen, el precio estupendo, lo recomiendo.
Genial
Preciosa , me encanta
good
Beautiful except that it is not at all the size ordered
Just like the picture and it came to ME in 1 week.
I love it!!
Очень красивый и качественный чехол. Пришёл заказ быстро. Нам он понравился
Good product, very nice and arrived much earlier than expected (about 20 days earlier). Well packed.
Great. I ordered one for an Iphone 11 pro max and it came bent on me. They gave me No solution. But this one has arrived perfect.
Contente de ma commande super je recommande
Superb solid color received quickly.