Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of VeVaMart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.vevamart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery to Bashkiria in 25 days. Sits perfectly.
Everything is just super! The store is sociable, told me exactly what model to order, send and delivery to Minsk 20 days. The case is perfect in size. The seller and the store recommend! Order evaluation 5 +++
все понравилось, только толстоват стал телефон, ну без этого ни куда ведь камера выступает сильно. магнитится к держателю хорошо
The product corresponds to the description. To the touch, a pleasant rubberized cover, the color is saturated and corresponds to the photos. On the phone became like a native. Of the shortcomings-slippery a little. But his money definitely works. The store sent within a day after payment. Track track all the way. I recommend the store and the seller to cooperate
Shipping and delivery excellent. Reliable store.
Excellent case for Redmi 8pro. Delivery to Chuvashia 3 weeks
The cover is excellent, for MI 8 Lite came up perfectly, all the cutouts, the buttons correspond. To the touch is pleasant, not slippery, took blue. I recommend the store, sent quickly, and it came also 3 weeks before Minsk, although it wrote the end of January 22. Packing is a normal Purp bag, but inside all whole, no damage!!!
To the product there are no questions, but with delivery of goods // 0 KLI problems. Two days appointed by the courier waited at home did not transport, then informed that they sent for a refund in the end a month later the wandering arrived!
Отличный бампер, как всегда прекрасно сел на телефон, прекрасно держится на магните. В общем всё в этом бампере прекрасно. Берите, не пожалеете..
The cover is wonderful, all the holes match, I recommend to buy!
Everything is fine. The quality is good, the magnet checked from the refrigerator is magnetized means the metal insert is available. Look in the case later.
The color is excellent, pleasant to the touch. I haven't checked the magnet yet. In general, I recommend to buy.
Comfortable cover, soft to the touch. The cover is built-in metal plate, due to this, it easily holds on the magnetic holder in the car. The cover is slightly matte, it holds firmly in hands, does not slip. From the front of the phone does not go on the screen and does not bully the protective glass. I ordered it for my husband, he is very pleased. I recommend to everyone to buy!
Чехол пришёл раньше на месяц товаром доволен, в отличном состоянии
I liked the case very much, thanks to the store for the delivery
Everything arranged, but by its mistake ordered the wrong one (((I have redmi9, and I ordered Redmi Note 9((, sadness, the cover is good
The quality is excellent for its money (without kolkhoz in terms of stretched silicone, etc.). The phone keeps well, but not quite excellent. I did not find any nuances. The parcel came to Gomel quickly. I recommend the store, everything quickly and quickly.
Excellent attention, the product as the publication. I got it in record time.✌
Magnetic normally, when shaking did not check. On Poco F3 became excellent
All got, sat down as it should, and the camera now does not perform, Super!!!
I recommend selling the reviews schvidko. To Ukraine in uzhgori Bulo for two types
The order went for a long time, but arrived on time of protection. Looks not cheap, visually the size does not increase in the hand does not slip, magnetic to the holder well. In the case there are all the cutouts under the holes in the phone, but the main camera does not protect it stands for the cover.
A good cover, it is worth taking, I did not try on the magnet, I'm happy with the cover and without the magnet, it does not weight the phone much, it looks, it already tired during this time, I decided to change and did not regret. Delivery of 11 days to Chelyabinsk region, in general quickly.
классный чехол, полностью закрывает камеры. + быстрая доставка
I came in mint. After pulling on the phone became even. The magnetic holder holds perfectly. In the hands to hold nice. Compared with regular for Poco F3 much better