Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of VeVaMart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.vevamart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Norms
The Chox is eye-catching, who looks like eyni. Just connect your camera and turn it on.
Cool
A good cover for your money. It seems to me that the ring is not the strongest and does not last much longer, I will check. Another case may seem to someone slippery, but to me norms. It's good that the window for the camera holds tightly and does not move until it is necessary and until you move it.
Trop belle j’adore de fou. Je recommande grave
Exactly like in the ad. All right, the only drawback the case has is that the camera cover doesn't slide very easily…
I liked the cover. Very high quality and durable! But the cover to protect the camera is slightly weak, gradually slides. I think you can hairdryer it to warm up a little and will be what you need. Thank you!
Well packed and beautiful, but came with the loose screen protector
The cover is good, strong, shockproof. The color is exactly the same. But this cap, which closes the camera, is not very tight standing and riding there here, so-star
The cover is super! True, the cover on the cameras is very tight, now I'm afraid that it can somehow scratch them....
Nice case
I loved it I love it I arrive very fast super comfortable nice arrive in perfect recommended condition
Delivery is very fast! Ordered 14.08, came 03.09. The cover is very beautiful and cool! Makes the phone even worse, richer. No smell. It looks even better than in the photo: D The only minus was that the thing to protect the camera had to be inserted by itself, so be ready for this;) buttons can be be be In general, very satisfied! You will not regret if you order. All good: 3
Amo el producto! Recomiendo no quitar la etiqueta “brackets” para evitar rayones en el teléfono con los tornillos que tiene
Looks expensive, really liked the design. In the comments there were dubious things about the ring that it does not twist, I put it on my finger, like a ring and everything is OK. and that the flap is dense, it's good and safe, it will not break
Bien
The parcel went to Ukraine for a month, everything corresponds to the description
igual a la descripcion y llego muy rápido
Nice case. Bought to close the camera. And was necessarily a holder, strangely located up. I do not know if you need it, but I always glued on my side)) I'm used to it. Here it is immediately attached, maybe more reliable!
Compliant and too pretty
So beautifull
Выглядит оч дёшево. Силикон прозрачный, гнётся легко. Детали из пластика. Кольцо не вращается. В целом, как на фото, просто вживую - это дешёвка прям))))
Same as described store recommend
The cover is cool, but the ring constantly leaves, well, it's uncomfortable to lower, the fingers stop, the delivery is fast
Sent 2,5 weeks before Kaliningrad in the combined parcel, everything is visible in the photo. Cover made of silicone, medium density. Not too soft, but slightly bends. The camera cap is very tight, it's difficult to move it, it can become easier with time. Sometimes when removing the cover from the phone, it can fly out, but it is easy to insert back. Popsoket perfectly performs its function